Automatic Gates
Installation & Service
Everyday FAQs
What Type of Warranty Does Access Gate Systems Offer?
On new installations, in addition to the parts warranty the manufacturer gives you, usually either 2, 3, 5, or 7 years depending on the specific system, we give our clients a 100% rock solid one year labor warranty on ANY labor needed for ANY reason if something happens to your system in that first 12 months starting from the installation date. And we will be there for you if you need us because if we sell you a new system, we will support that new system for you.
Are There Any Safety Features on These Gate Systems?
Yes. All modern gate systems have to have two safety features to reverse the gate/s if they don’t complete a cycle. 1) Is the inherent force reversal feature built into the system where if the gate(s) bumps into something while moving, it will realize it and reverse the gate in the opposite direction. 2) We also include and install infrared photo electric sensors on every gate system that we install that will reverse the automatic gate system if the beam is broken while the gate is closing, and sometimes on certain installations, when the gate is opening as well.
Do You Service Gate Operating Systems?
Yes. We service most major brands of gate operating systems. You can contact us if you need service and find out if we service the brand of equipment that you have.
Is There a Way to Prevent Lightning from Harming My Gate Operating System?
The short answer is No. However, you should be aware that most modern gate operating systems do have built in surge suppression. But that is in no way a guarantee that lightning will not ever harm a system.
Does Access Gate Systems Offer regular Maintenance and Service Contracts?
Yes We Do! Most of our clients benefit from having us come out once a year to do an annual maintenance procedure on their system. This really does help your system last longer because it allows us to identify problems earlier, and address and correct those problems, so those issues don’t cause you further damage and increased maintenance costs over time.
What Has to Happen if I Want a Gate Operating System and I Have an Inclined Driveway?
We can usually compensate for that in various ways for installations on inclined driveways. If it’s a rolling gate system, we can alter the angle of the gate track and gate system if needed to level them out to work properly. On swing gates, depending on how steep the angle of incline is, we can sometimes elevate the gates themselves a little to compensate for that. In more extreme cases, the swing gates may have to be set up for an outward swinging motion so the incline angle does not come into play.
What Type of Gate System is More Secure? Swing Gate Systems or Slide Gate Systems?
Typically right out of the box, rolling gate systems are more secure as long as something is catching the gate when it goes closed. But there are various types of automatic locking devices that can lock swing gates together, or against a post every time they close, making them equally secure as rolling gate systems.
What Do I Do if the Gate Operating System Malfunctions? Will I Be Trapped Inside or Outside?
You will NEVER get trapped inside or outside if a gate system malfunctions. There are ways to bypass the automatic function of these gate systems so you can operate them manually if a system malfunctions.
How Long Does it Take to Install a Gate Operating System?
Most of the time, a new gate operating system can be completely installed the same day we start.
What Happens if the Power Goes Out?
The majority of gate operating systems that we sell and install today have back up batteries included in them. So if the power goes out, you can usually just keep on using your system in a normal way. Most systems today can run many days without power. And you also have options to increase the battery power to run these systems for even longer periods of time if you need to.
What others say about us
Customer Satisfaction is Our Top Priority. We Get the Job Done Right!
Highly Recommended! The crew did a fantastic job installing our new beautiful wrought-iron pool fence! Also, his price was substantially lower than the other two quotes I received for the fence, and the entire project was done very quickly.
Jimmy and his staff were great to work with. They were efficient and had the best prices. They came out in a timely manner to fix the only issue I ever had. Great service after the sale.
Jimmy was great to work with. He stayed in touch throughout the project, which meant a lot when we couldn’t be on site. We are glad we went with his design suggestions which improved our original ideas. He coordinated important details with our electrician and landscaper so that everything came together the way we had planned. We are very pleased with our automatic iron gate.
Access Gate Systems replaced an older remote gate system with a new LiftMaster system. Their work was timely and highly professional. Jimmy is extremely considerate when it comes to accommodating the customer. He called several times, after installation, to make sue that we were satisfied with the product and to inquire if we had any questions.
Access Gate Systems/Jimmy was easy to work with! I got exactly what I paid for, which seems hard to come by these days – I got a quality gate and service to go with it. I appreciate the pre-Katrina, LOCAL experience and highly recommend them!
Tried several companies unsuccessfully. Finally found Access. Great product, professionally installed. Best of all- superior customer service. Thanks.
